Pre-Order Policy

Please note the following regarding pre-order items:

WE DO NOT CANCEL PRE-ORDERS BECAUSE ONCE YOU PLACE YOUR ORDER IT GOES STRAIGHT TO OUR PROVIDER PAGE TO BE MADE. 

• For an order to be considered complete, full payment must be received
• No RETURNS on pre-order items, only EXCHANGES for different size, color or huarache style available in stock 
• Buyer will receive an email with shipping and tracking information once the item has left our facility
• We are unable to estimate delivery time since our products are made to order; the materials and techniques used are artisanal and take a while to be done for said products. Keep in mind that unforeseen delays can occur due to being handmade, and imported. We always strive to improve it, but some situations are out of our hands and appreciate your understanding in advance.
• When ordering Huaraches, please be sure to order your correct size
• ALL SALES ARE FINAL