Pre-Order Policy

Please note the following regarding pre-order items:

WE DO NOT CANCEL PRE-ORDERS BECAUSE ONCE YOU PLACE YOUR ORDER IT GOES STRAIGHT TO OUR PROVIDER PAGE TO BE MADE. 

  • For an order to be considered complete, full payment must be received
  • No RETURNS on pre-order items, only EXCHANGES for different size, color or huarache style available in stock
  • Buyer will receive an email with shipping and tracking information once the item has left our facility
  • Please allow approximately 3-5 weeks for your pre-order item to arrive at our facilities and another 1-3 days for us to ship to you. Keep in mind that this is only an approximate date, since these items are handmade and exported, there could be unforeseen delays on production or at customs. We always strive to improve it, but some situations are out of our hands and appreciate your understanding in advance.
  • When ordering Huaraches, please be sure to order your correct size